Terms of service

OVERVIEW

Welcome to vantrading! The terms “we,” “us,” and “our” refer to vantrading. vantrading operates this store and website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a personalized shopping experience (the “Services”). vantrading is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, including any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and address topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are of legal age in the state or province where you reside, and that you have given us permission to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services—including visiting or browsing our stores or purchasing products or services we offer—we may require you to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide that information.

You are solely responsible for maintaining the security of your account login credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to anyone else.


SECTION 2 – OUR PRODUCTS

We strive to provide accurate descriptions of our products and services in our stores. However, the colors and appearance of products may differ from how they appear on your screen due to the device you use and its settings or configuration.

We do not guarantee that product appearance or quality will meet your expectations or match the depiction in our store.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue selling any product and may limit quantities offered per person, geographic region, or jurisdiction on a case-by-case basis.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. vantrading reserves the right, in its sole discretion, to accept or decline your order for any reason. Your order is accepted only once vantrading confirms it. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. vantrading may be unable to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided during checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time you place your order and is listed in the confirmation email you receive. Unless expressly stated otherwise, prices do not include taxes, shipping, handling fees, duties, or import charges.

Prices in our online store may differ from prices in physical stores, or stores operated by third parties. We may offer promotions that affect pricing and are governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates.

You represent and warrant that:
(i) the credit card information you provide is accurate and complete;
(ii) you are authorized to use the credit card;
(iii) your charges will be approved by your card issuer; and
(iv) you will pay all charges at listed prices, including shipping, handling fees, and applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery timeframes are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events outside our control. Once we hand off products to the carrier, ownership and risk of loss transfer to you.


SECTION 6 – INTELLECTUAL PROPERTY

Our Services—including, without limitation, trademarks, branding, text, displays, images, graphics, product reviews, video and audio content, design, selection, and arrangement—are owned by vantrading, its affiliates, or licensors, and are protected by patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials without prior written permission.

Nothing in these Terms grants a license to any patent, trademark, copyright, or intellectual property of vantrading, Shopify, or third parties. Unauthorized use may violate applicable laws.

Names, logos, product names, service names, design elements, and slogans of vantrading are trademarks of vantrading or its affiliates or licensors. You may not use them without written permission. Shopify’s trademarks belong to Shopify. Other trademarks within the Services belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

You may gain access to third-party customer tools through the Services. We do not monitor or control these tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties or endorsements. We are not liable for any damages arising from your use of optional third-party tools.

Your use of such tools is at your own risk. You must ensure you understand and agree to the terms on which these tools are provided by the relevant third party.

We may also introduce new features, tools, or resources in the future. These will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may include materials or links to third-party websites (including embedded third-party functionality). We are not responsible for examining or evaluating such content.

If you choose to access third-party sites, you do so at your own risk. We are not liable for damages related to your purchase or use of third-party content, products, or services. Review the third party’s policies before engaging in any transaction. All complaints and claims regarding third-party products must be directed to the third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

NOTE TO MERCHANTS: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.

vantrading uses Shopify to provide the Services. However, all sales and purchases in our store are made directly with vantrading. By using the Services, you acknowledge that Shopify is not responsible for any sales-related matters, including injury, damage, or loss from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases from or transactions with vantrading.


SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK]. Some personal information may also be subject to Shopify’s Privacy Policy.

Shopify collects and processes information regarding your access to and use of the Services to operate and improve the Services. Information you submit is shared with Shopify and third parties (which may be located in other countries).

Please review our Privacy Policy for more details.


SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.

You represent and warrant that:
(i) you own the Feedback or have rights to it;
(ii) you have disclosed any compensation related to the Feedback;
(iii) your Feedback complies with these Terms.

We are not obligated to keep Feedback confidential, provide compensation, or respond to it.

We may remove or edit Feedback that violates laws or these Terms but are under no obligation to do so.

You agree that your Feedback will not violate third-party rights or contain unlawful, abusive, obscene, or harmful content. You may not use a false identity or mislead us. You are solely responsible for your Feedback.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct such errors and update or cancel orders based on inaccurate information at any time without notice.


SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use the Services for unlawful, harmful, infringing, harassing, misleading, or disruptive activities, or in any manner that restricts others’ use of the Services.

You further agree not to:
• upload or transmit viruses or harmful code;
• reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;
• collect personal information of others;
• engage in spam, phishing, scraping, or similar activities;
• bypass or interfere with security features.

We may suspend or terminate your account at any time if we determine that you violated these Terms.


SECTION 14 – TERMINATION

We may terminate these Terms or your access to the Services at any time without notice. You remain liable for all amounts due up to the date of termination.

The following sections survive termination, including: Intellectual Property, Feedback, Termination, Warranty Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and Privacy Policy.


SECTION 15 – DISCLAIMER OF WARRANTIES

All information provided through the Services is for general informational purposes. We do not guarantee its accuracy or usefulness. Your use is at your own risk.

UNLESS EXPRESSLY STATED OTHERWISE, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

Some jurisdictions do not allow limitations on implied warranties; these limitations may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, vantrading AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS—AND SHOPIFY AND ITS AFFILIATES—ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR REPLACEMENT COSTS, ARISING OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

Even if we have been advised of the possibility of such damages, we are not liable for errors, omissions, or losses resulting from use of the Services or content.


SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless vantrading, Shopify, and their affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, violation of any law or third-party rights, or use of the Services.

We will notify you of any claim requiring indemnification. We may control the defense at your expense. You must cooperate fully.


SECTION 18 – SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, the remaining provisions remain valid. The unenforceable portion will be deemed severed.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms, along with posted policies, constitute the entire agreement between you and us and supersede prior agreements.

Any ambiguities will not be interpreted against the drafting party.


SECTION 20 – ASSIGNMENT

You may not assign these Terms or your rights without our written consent. Any attempt to do so is void. We may assign or transfer these Terms without notice.


SECTION 21 – GOVERNING LAW

These Terms and any agreements under which we provide Services are governed by the federal and state or provincial courts in the jurisdiction where vantrading is headquartered. You consent to the jurisdiction of those courts.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.

We reserve the right to update or modify these Terms at any time. Updates will be posted on our website. You are responsible for reviewing changes. We will notify you of any material changes as required by law. Continued use of the Services constitutes acceptance of the revised Terms.


SECTION 24 – CONTACT INFORMATION

Questions regarding the Terms of Service may be directed to:
info@vtrading.nl

vantrading
info@vtrading.nl
Kuipersdreef 100, 4691 LS Tholen, The Netherlands
Chamber of Commerce (KvK) Number: 97879584
VAT ID: NL005294767B69